Privacy Policy
Last updated: November 1, 2026
Table of contents
Information We Collect
We only collect the following information: Personal Data: Information that identifies you as an individual, such as your name, email address, and contact information when you register for an account, subscribe to our services or send us a message through the contact form.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To notify you about changes to our services
- To provide and Maintain our services
- To allow you to participate in interactive features of our services when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
Cookies and Analytics
Our website uses cookies and similar technologies. Cookies that measure how the website is used (Google Analytics) and that support our email and on-site messaging (Klaviyo) are only loaded if you choose "Accept" on the cookie banner. If you choose "Decline", these are not loaded and any cookies they set are removed. We also use Vercel Web Analytics, which gives us aggregate page-view statistics without using cookies.
Your choice is stored in your browser. You can change it at any time with "Cookie settings" at the bottom of every page, or by clearing your browser data.
Contact Form and Spam Protection
If you send us a message through the contact form, we collect the name, email address, subject and message you enter, and the phone number and company if you choose to add them. The message is delivered to our team by email through our email provider (Zoho Mail), and we use it only to reply to you.
To protect the form from bots and spam we use Google reCAPTCHA and Cloudflare Turnstile on the contact page. These services look at signals such as your IP address and browser details to tell people from automated programs. They are used for security, so they load on the contact page whatever you choose on the cookie banner. Their use is subject to the Google Privacy Policy, Google Terms of Service and the Cloudflare Privacy Policy.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent.
Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Rights
You have the following rights regarding your personal information:
- The right to access, update, or delete the information we have on you.
- The right to request that we restrict the processing of your personal data.
- The right to withdraw consent at any time where we rely on your consent to process your personal information.
- To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@neurollect.africa
By using our website and services, you consent to the collection and use of your information in accordance with this Privacy Policy.